Expert preparedness review and on-demand recovery assistance are featured in Kyndryl’s latest offering. Credit: Kaptnali / Getty Images Kyndryl is now offering a “recovery retainer service,” providing its own expert personnel as on-the-ground help to businesses recovering from ransomware and other types of cyberattacks. The service starts work before attacks happen, however—part of the offering is expert review and remediation of cyberattack preparedness, ensuring that organizations aren’t making easy targets of themselves. If an attack does occur, Kyndryl can provide live expert advice, either virtually or physically at the client’s facilities, to help ensure that critical data can be recovered and systems brought back online with a minimum of fuss. Lots of companies offer forensics as part of their recovery retainer services, but Kyndryl’s provision of on-the-ground experts to help with recovery is less common. Kris Lovejoy, global practice leader for Kyndryl’s security and resiliency practice, said in a statement that the service is intended as a complement to existing disaster recovery services. “We need to see a shift in this field, from simply security to one of ‘cyber resilience.’ The public and private sector need both because today it is no longer a question of whether cyber attackers will breach our defenses, but when will they break through and how much damage they will do,” she said. According to Philip Harris, research director for risk, advisory, management and privacy at IDC, the service dovetails nicely with Kyndryl’s own orchestration and cybervaulting tools, which were released in April. Those services provide for machine learning-based configuration checking, the ability to automate certain aspects of disaster recovery, and air-gapped backup systems to provide “known-good” configurations when recovering compromised systems. “They’re building something around their cyberincident recovery service to help organizations,” Harris said. “Cyberrecovery implies the ability to recovery from a ransomware attack with all your data intact.” Kyndyl was spun off from its parent company, IBM, in November of last year. Formerly operating as IBM’s disaster recovery division, the company has made numerous partnerships with companies like Lenovo, Red Hat, NetApp and others, in addition to making an acquisition of its own—Finnish financial services tech provider Samlink. Related content news analysis SEC rule for finance firms boosts disclosure requirements Amendments to Regulation S-P requires broker-dealers, investment companies, registered investment advisers, and transfer agents to disclose incidents to customers. By Evan Schuman May 17, 2024 5 mins Data Breach Financial Services Industry Data Privacy feature DDoS attacks: Definition, examples, and techniques Distributed denial of service (DDoS) attacks have been part of the criminal toolbox for over twenty years, and they’re only growing more prevalent and stronger. By Josh Fruhlinger May 17, 2024 10 mins DDoS Cyberattacks news FCC proposes BGP security measures Protecting the Border Gateway Protocol is as important as protecting the border. By Gyana Swain May 17, 2024 1 min Regulation Network Security news US AI experts targeted in cyberespionage campaign using SugarGh0st RAT Threat actors use phishing techniques to obtain non-public information about generative artificial intelligence. By Lucian Constantin May 16, 2024 4 mins Phishing Data and Information Security PODCASTS VIDEOS RESOURCES EVENTS SUBSCRIBE TO OUR NEWSLETTER From our editors straight to your inbox Get started by entering your email address below. Please enter a valid email address Subscribe